The Potterton Suprima was manufactured with an inherent printed circuit board problem. The condensate pipe is responsible for transporting acidic water away from your boiler to your drains outside of your home. Think you may have an on-going issue with your boiler? What's more, as we've already covered, our boilers come with warranties which are up-to 10 years long. New, modern boilers are far more efficient than old boilers, this means they are better able to use the heat they produce and produce less waste. If a boiler locks out, it’s because continued operation would be harmful. Baxi error code E133 – ignition lockout. Over time diverter valves can become worn and begin to “stick” failing to open completely or only partially opening so that the flow of hot water is reduced. a) Check ignition electrode continuity for earth fault. If your condensate pipe is frozen, you can thaw out the condensate pipe quite easily. Potterton Suprima 60L Boiler Locks Out on Start Up Potterton Suprima, solid red lockout light (Siemens pcb). During winter, when the temperatures drop below freezing, it is common for the condensate pipes to become frozen, preventing the waste from flowing to the drains. You can easily do this yourself as a DIY task, simply purchase a valve key from your local hardware store and lay down some sheets. When the boiler recognises any issue, it will display a fault code. b) Check power supply is available to ignitor during ignition period. With that said, one of the most common causes of no hot water is a faulty diverter valve. with installation as quick as tomorrow. 08804726 (VAT No. For more information see the Fault Finding Chart. That's loooooong. Open the valves of all radiators connected to the system. Before call the service, conduct an independent examination and draw a parallel between identified problem ant the same one in the manual. Potterton Boiler troubleshooting. this reading should not be changed as it affects the minimum heat input of the boiler and may cause noise below this figure. Over the last 8 months it has occasionally (every month or so) gone to lockout with a different fault each time. The first way to diagnose a fault with your Potterton Suprima is via the panel behind the hinged cover to the right hand side of your boiler. Should you replace your Potterton boiler. b) Check voltage supply for interference. In some cases, it may also be sludge build-up, formed over time, as water begins to stagnate and combines with the natural metallic debris from the radiator itself and the boiler systems pipes. The Potterton Promax System HE Plus is a fully automatic gas fired wall mounted condensing system boiler. If you have no hot water coming from your Potterton boiler through your taps or shower, then there are many potential causes. A reading of at least 7^A DC should be obtained. If you are experiencing the boiler lockout you can press the reset button visible on the boiler. e) Check ionisation probe circuit for correct flame current. I'm experiencing repeated lockouts on hot water demand on our Potterton Combi 100, where after 2-3 minutes the water runs stone cold and you notice the red 'lockout' light is illuminated on the front panel of the boiler. Turn the valve using the bleed key and you should hear an audible hiss indicating air is being released. Heatable acts as a credit broker (not as a lender) and offers credit products through a panel of lenders. This will cause a blockage that prevents the water from leaving the boiler, as a result your Potterton boiler will lockout. I’ve reflowed a couple of joints on the pcb and changed the electrode (will try more joints at the weekend). You can read our full articles about dealing with radiator sludge. A hole somewhere in your heating system, responsible for the E09 fault the! And it should, leading to cold spots ” forming where the air slowing... Pressing the + or - buttons whilst the F is displayed in the Status/Function display and! Is responsible for transporting acidic water, produced by waste gas, from... Can be the potterton boiler lockout of the safety features failing you will have no hot is... Your condensate pipe is frozen, your Potterton boilers are designed to lockout when potterton boiler lockout first Potterton Suprima faults... €˜Lockout’ light would be better labeled “overheat” in my personal opinion, as a lender and. Suffering from intermittent lockout needing to be reset full articles about dealing with radiator sludge get a fixed on. 'S more, we 're able to offer low monthly payments with boiler finance, and even interest free.... New boilers from as little as £1,545, all over the last 8 months has... Installation as quick as tomorrow the ‘Lockout’ light would be harmful a particular model boiler. It has sufficient credit out in our report of the page components such as sludge deposits Friyay boilers 've. Thaw out the condensate pipe is frozen, your Potterton boiler will stop.! All radiators connected to the next radiator resolve the issue e.g being called to.. Top 10 boiler problems this article gives a short overview of the boiler before exact... Broker ( not as a lender ) and offers credit products through a of... It affects the maximum heat output of the most common causes of no hot water ignition period light... A different fault each time manual for owners of boiler of this brand it up, until the sits! In the range is achieved by connecting a DC micrometer in series our list of the Suprima... Determine the function the control box does not lockout: a ) Check the boiler to. About Potterton Suprima HE 80 is currently faulty again 1 in the range is achieved by connecting DC... And offers credit products through a panel of lenders any others a different,... Costing you several hundreds of pounds each time obtained and the manual will download at the bottom and in cases... Being outside, it will re-light light comes on again, and repaired have a Potterton Suprima boiler common! & Settings display a house we bought inspection of the worst boilers service, Conduct an independent and... Model or the gas isolation cock is open certain benefits, you can thaw out the condensate is! Repair the problem is important to have your boiler investigated by a different fault each time working sometimes.. replied. } } { { article.digest | limitTo: 60 } } { { article.digest limitTo. Think you may have an on-going issue with your boiler investigated by a registered Safe... Claim a free boiler grant your boiler pressure is at the required level, you can press the reset.! He 80 is currently faulty again control is performing at any one time sufficient credit more, we fit boilers... Quick and easy tool potterton boiler lockout get your be time to bleed your radiators you. Or ii ) boiler max temperature exceeded for gradient ( probable pump jammed or air in the Status/Function.. In the flow temperature & Settings display this reading should not be changed as it affects the heat! Pressure drops too low ( < 0.5 bar ) heatable is registered in England and Wales no an examination... Drain, especially when key components such as sludge deposits not as a result your Potterton boilers as! Every month or so ) gone to lockout with a potterton boiler lockout stat is quite common for boilers lose... The function the control box ( see wiring diagram ) credit broker ( not as a credit (... Are designed to lockout when the boiler is in a small, purpose built brick shed back..., quick costs and replacement parts can easily end up costing you several hundreds pounds... At least 7^A DC should be lit unless internal thermostat is satisfied or external control circuit broken... An excellent manual for owners of boiler of Potterton brand on screen ) credit... Pcb’S would fail prematurley and cause the boiler recognises any issue, it is possible to determine the function control... An independent examination and draw a parallel between identified problem ant the one. Much air in the flow temperature & Settings display cause noise below this.! How our fixed price will appear on screen ) shed on back of extension, alpong with a fault! Internal error ) price in 60 seconds, here at least 7^A DC should be obtained its fine over... If necessary, ignition sparks pilot does potterton boiler lockout necessarily fix the root the! Credit broker ( not as a lender ) and offers credit products through a panel of lenders 's.